A survey conducted in Puri, Odisha revealed that approximately 14% of hotels have experienced fraudulent activities, such as hacking of their Google My Business page and unauthorized third-party bookings made in the name of the hotel website . According to a reliable source, these activities have resulted in a significant financial loss of 1.5 Cr.
February 8th marks the annual celebration of Safer Internet Day, a day dedicated to promoting a safer and better internet for all. As the hospitality industry increasingly relies on technology to run its operations, it’s important to ensure that hotel software remains secure.
Security threats can take many forms, from hacking attempts to malware infections. With sensitive information such as guest data and financial information at stake, it’s essential to take measures to protect hotel software from these threats. Here are some tips to help ensure a safer and more secure online experience for your hotel:
Use strong passwords:
“Protect Your Privacy” Remember to Change Your Password Regularly and Keep it Confidential.” Make sure to use a combination of letters, numbers, and symbols to create a secure password that’s difficult for hackers to guess.
Keep software up to date:
Regular software updates help fix known vulnerabilities and keep your hotel software secure. Make sure to install software updates as soon as they become available.
Role based accessed level :
Employees play a critical role in maintaining the security of hotel software. Make sure to educate them about the importance of online security and best practices for protecting sensitive information. As there are various departments in a hotel, management has to assign access rights carefully so that if any suspicious act happens it can be quickly fixed and bigger discrepancies can be avoided. Bookingjini’s PMS has the best version of giving the access rights and also keep your data safe from any type of cloud instances by the firewall-protection, for your peace of mind we also manage and monitor the security on a regular interval.
Phishing scam :
Phishing scam are a common tactic used by hackers to steal sensitive information. Teach employees to be wary of suspicious emails and to avoid clicking on links or downloading attachments from unknown sources.
SSL Implementation-
For a hotel website an SSL certificate is particularly important as it provides guests with peace of mind that their personal information and payment details are safe when booking rooms and making payments on the hotel’s website. Additionally, having an SSL certificate can improve the search engine ranking of a hotel’s website and increase customer trust and confidence in the hotel’s online presence.
In conclusion, obtaining an SSL certificate for a hotel’s website is an important step in protecting sensitive information and enhancing the security and credibility of the hotel’s online presence. Bookingjini’s all the applications and website are SSL certified.
Alert Mechanism:
This is an important aspect for the clients considering for a software for their hotel,
Vulnerability scanning and assessment: The software should regularly be scanned for known vulnerabilities and security threats. These scans should be done using tools like Nessus, OpenVAS, etc. This can be achieved through automated tools that run regular scans.Whenever a vulnerability is detected, an alert notification should be sent to the responsible team or individual. The notification should contain details about the vulnerability, its impact, and the steps that need to be taken to fix it. Also Bookingjini’s
Also, as a hotelier its our moral responsibility to spread these below messages to our esteemed guests for their safer transactions in any hotel for their future reservations.
- Check domain name for authenticity.
- Look for padlock symbol. (SSL Symbol)
- Watch for red flags such as poor spelling and design issues.
- Be cautious of deals that seem too good to be true.
- Check for user reviews, especially for hotel bookings.
- Read refund policy carefully.
- Don’t be fooled by ‘fake claims of awards and recognition’
- Double check your payement option.
